@extends('layouts.app')

@section('title', __('tickets'))

@section('content')
<div class="container-fluid">
    @if(session('success'))
        <div class="alert alert-success border-0 shadow-sm">
            {{ session('success') }}
        </div>
    @endif

    @if($errors->any())
        <div class="alert alert-danger border-0 shadow-sm">
            <ul class="mb-0">
                @foreach($errors->all() as $error)
                    <li>{{ $error }}</li>
                @endforeach
            </ul>
        </div>
    @endif

    @php
        $statusBadges = [
            'new' => 'secondary',
            'in_progress' => 'primary',
            'waiting' => 'warning',
            'completed' => 'success',
            'rejected' => 'danger',
        ];
        $statusVariant = $statusBadges[$ticket->status] ?? 'secondary';
    @endphp

    <div class="d-flex align-items-center justify-content-between gap-2 mb-3">
        <div>
            <div class="fw-bold">{{ $ticket->ticket_number }}</div>
            <div class="text-muted">{{ $ticket->title }}</div>
        </div>
        <a href="{{ route('tickets') }}" class="btn btn-outline-secondary btn-sm">
            <i class="bi bi-arrow-{{ app()->getLocale() === 'ar' ? 'right' : 'left' }}"></i> {{ __('common.back') }}
        </a>
    </div>

    <div class="card border-0 shadow-sm">
        <div class="card-body">
            <div class="row g-3">
                <div class="col-12 col-md-6">
                    <div class="text-muted small">{{ __('tickets.fields.type') }}</div>
                    <div class="fw-semibold">{{ $ticket->type }}</div>
                </div>
                <div class="col-12 col-md-6">
                    <div class="text-muted small">{{ __('tickets.fields.priority') }}</div>
                    <div class="fw-semibold">{{ __('tickets.priority.'.$ticket->priority) }}</div>
                </div>
                <div class="col-12 col-md-6">
                    <div class="text-muted small">{{ __('tickets.fields.status') }}</div>
                    <div class="d-flex align-items-center gap-2 flex-wrap">
                        <span class="badge text-bg-{{ $statusVariant }}">{{ __('tickets.status.'.$ticket->status) }}</span>
                        <form method="POST" action="{{ route('tickets.status.update', $ticket->id) }}" class="d-flex align-items-center gap-2">
                            @csrf
                            <select name="status" class="form-select form-select-sm" onchange="this.form.submit()">
                                <option value="new" {{ $ticket->status === 'new' ? 'selected' : '' }}>{{ __('tickets.status.new') }}</option>
                                <option value="in_progress" {{ $ticket->status === 'in_progress' ? 'selected' : '' }}>{{ __('tickets.status.in_progress') }}</option>
                                <option value="waiting" {{ $ticket->status === 'waiting' ? 'selected' : '' }}>{{ __('tickets.status.waiting') }}</option>
                                <option value="completed" {{ $ticket->status === 'completed' ? 'selected' : '' }}>{{ __('tickets.status.completed') }}</option>
                                <option value="rejected" {{ $ticket->status === 'rejected' ? 'selected' : '' }}>{{ __('tickets.status.rejected') }}</option>
                            </select>
                        </form>
                    </div>
                </div>
                <div class="col-12 col-md-6">
                    <div class="text-muted small">{{ __('tickets.fields.due_at') }}</div>
                    <div class="fw-semibold">{{ $ticket->due_at?->format('Y-m-d H:i') ?? '—' }}</div>
                </div>
                <div class="col-12 col-md-6">
                    <div class="text-muted small">{{ __('tickets.fields.assigned_to') }}</div>
                    <div class="d-flex align-items-center gap-2 flex-wrap">
                        <div class="fw-semibold">
                            {{ $ticket->assignedTo?->employee?->full_name ?? $ticket->assignedTo?->name ?? '—' }}
                        </div>
                        <form method="POST" action="{{ route('tickets.assigned_to.update', $ticket->id) }}" class="d-flex align-items-center gap-2">
                            @csrf
                            <select name="assigned_to" class="form-select form-select-sm" onchange="this.form.submit()">
                                <option value="">{{ __('common.select') }}</option>
                                @foreach(($employees ?? collect()) as $employee)
                                    @if($employee->user_id)
                                        <option value="{{ $employee->user_id }}" {{ (string) $ticket->assigned_to === (string) $employee->user_id ? 'selected' : '' }}>
                                            {{ $employee->full_name }}
                                        </option>
                                    @endif
                                @endforeach
                            </select>
                        </form>
                    </div>
                </div>
                <div class="col-12">
                    <div class="text-muted small">{{ __('tickets.fields.description') }}</div>
                    <div class="fw-semibold" style="white-space: pre-wrap;">{{ $ticket->description }}</div>
                </div>
            </div>
        </div>
    </div>

    <div class="card border-0 shadow-sm mt-3">
        <div class="card-header bg-white py-3">
            <h6 class="mb-0 fw-bold">{{ __('tickets.logs.title') }}</h6>
        </div>
        <div class="card-body">
            @if(($ticket->logs ?? collect())->isEmpty())
                <div class="text-muted">{{ __('tickets.logs.empty') }}</div>
            @else
                <div class="d-flex flex-column gap-2">
                    @foreach($ticket->logs as $log)
                        <div class="d-flex align-items-start gap-3">
                            <div class="mt-1">
                                <span class="badge rounded-pill text-bg-light border">•</span>
                            </div>
                            <div class="flex-grow-1 border rounded-3 p-3">
                                <div class="d-flex align-items-center justify-content-between gap-2">
                                    <div class="fw-semibold">
                                        {{ __('tickets.logs.'.$log->action) }}
                                    </div>
                                    <div class="text-muted small">
                                        {{ $log->created_at?->format('Y-m-d H:i') ?? '—' }}
                                    </div>
                                </div>
                                <div class="text-muted small">
                                    {{ $log->user?->name ?? '—' }}
                                </div>
                            </div>
                        </div>
                    @endforeach
                </div>
            @endif
        </div>
    </div>

    <div class="card border-0 shadow-sm mt-3">
        <div class="card-header bg-white py-3">
            <h6 class="mb-0 fw-bold">{{ __('tickets.messages.title') }}</h6>
        </div>
        <div class="card-body">
            @if(($ticket->messages ?? collect())->isEmpty())
                <div class="text-muted">{{ __('tickets.messages.empty') }}</div>
            @else
                <div class="d-flex flex-column gap-3">
                    @foreach($ticket->messages as $message)
                        <div class="border rounded-3 p-3">
                            <div class="d-flex align-items-center justify-content-between gap-2 mb-2">
                                <div class="fw-semibold">
                                    {{ $message->user?->name ?? '—' }}
                                </div>
                                <div class="text-muted small">
                                    {{ $message->created_at?->format('Y-m-d H:i') ?? '—' }}
                                </div>
                            </div>
                            <div style="white-space: pre-wrap;">{{ $message->message }}</div>
                        </div>
                    @endforeach
                </div>
            @endif

            <form method="POST" action="{{ route('tickets.messages.store', $ticket->id) }}" class="mt-4">
                @csrf
                <div class="mb-2">
                    <label class="form-label">{{ __('tickets.messages.new_message') }}</label>
                    <textarea name="message" class="form-control" rows="3" required>{{ old('message') }}</textarea>
                </div>
                <button type="submit" class="btn btn-primary">
                    <i class="bi bi-send"></i> {{ __('tickets.messages.send') }}
                </button>
            </form>
        </div>
    </div>
</div>
@endsection